Delete Your Account
How to delete
This page explains how to delete your account in the app TTANG TTANG (developer: winterlog studio).
- In the game, go to Settings → Account → Delete account → Delete. Your account is deleted immediately. You can do the same in the web game (ttang.bang9.dev) after signing in with Google or Apple.
- To delete without reinstalling the app, sign in to the web game with the same account and delete it there, or email support@bang9.dev with "Delete my account". Tell us how you signed in (Google, Apple, Game Center, Play Games) and your player ID so we can find your account.
- Guests who never signed in: uninstalling the app (on the web, clearing site data) erases the data on your device. To delete your rating on our server, send "Delete my data" from Settings → ✉️ Support (the email includes your player ID).
What is deleted and what is kept
- Deleted: your account, linked sign-in IDs, cloud save and online rating. The device starts over as a new guest.
- Kept: purchase records (store receipts and the anonymous purchase record kept by RevenueCat) are kept apart from other data for the period required by Korean e-commerce law, and used only to restore purchases and meet legal obligations. We delete them when that period ends. Our analytics records are deleted automatically when their retention period ends. Support emails are kept for the period set by law.
| Data | Purpose | Where | Kept for |
|---|---|---|---|
| Random player ID, auto nickname, chosen animal, hat and trail, paws (in-game currency) and items, match records, sound, vibration and language settings | Game progress | Device | Until you delete it on the device (uninstall, clear site data) |
| Random player ID, online rating (one number) | Skill matchmaking | Cloudflare server (US) | Until deleted (account deletion or request) |
| Auto nickname, chosen animal, hat and trail, random player ID, step and turn input during the match | Online matches | Cloudflare server memory | Only while in use (not stored) |
| Random ID the sign-in service gave this game (Google, Apple, Game Center, Play Games), account ID, player ID, creation time | Cloud save | Cloudflare server (US) | Until you delete your account |
| Paws and items, chosen animal, hat and trail, match records, auto nickname | Cloud save | Cloudflare server (US) | Until you delete your account |
| Sign-in state | Staying signed in | Device | 90days (from collection) |
| Usage records (game events, screens, match results), device analytics ID (random), where you came from (site domain, ad name), device language, country of access (from IP; IP not stored) | Our own statistics | Cloudflare (US) | 3months (from collection) |
| RevenueCat anonymous ID, store receipt (product, store, amount, country, time), device analytics ID and the ad you came from (attached to the purchase) | Confirm and restore purchases, our purchase statistics | RevenueCat (US), Cloudflare (US) | 5years (from purchase) Korean E-Commerce Act, Art. 6 (payment and delivery records) |
| Advertising ID (Android advertising ID; IDFA on iOS only if you allow tracking), approximate location from IP, ad views and clicks, device and app information (model, OS, app version), ad consent status | Show and measure ads (apps) | Google (US) | Google's retention policy |
| Firebase app instance ID, app events (first open, usage time, match start and end, opening the checkout, sign-in — no nickname, rank or account ID), in-app purchases (product, amount, currency), approximate location from IP (Google doesn't keep the IP), device information (model, OS, app version, language), iPhone advertising ID (IDFA — only if you allow tracking (ATT)) | App analytics and ad measurement | Google (US) | 2months (from collection) |
| Random ID made by the Meta SDK, app installs and opens (Meta SDK automatic events), second match start, opening the checkout, creating a new account, in-app purchases (product, amount, currency — recorded automatically by the Meta SDK), IP address, device information, device advertising ID (Android; iPhone only if you allow tracking) | Measuring our app install ads | Meta (US) | Meta's policy |
| IP address, access time, requested address, browser and app information | Security and delivery | Cloudflare network (not stored by us) | Only while in use (not stored) |
| Email address, message, player ID (added automatically to support emails) | Answering support and deletion requests | Naver Mail (Korea) | 3years (from collection) Korean E-Commerce Act Enforcement Decree, Art. 6(1) (consumer complaint and dispute records) |
- You can disconnect sign-ins in each company's settings: Google Account → Security → Third-party apps and services; Apple ID → Sign-In & Security → Sign in with Apple.
- Deleting your account doesn't automatically disconnect it on Apple's side, so please remove this game in the Apple ID settings above.
- Google ad data is disconnected when you delete or reset your device's advertising ID.
When data is deleted
- Deleting your account in the game: immediately.
- Email requests: within 10 days of receiving them; we reply to confirm.
- Records the law requires us to keep: when that period ends.